Implementation Services

Oasis provides several methodologies for implementing your software, the deployment plans are designed to fit a variety of functional requirements and budgets. Oasis Support & Update Services; once implemented, system is supported by Oasis technical force for consultation, system re-configuration, questions of functionality, bug fixes, requests for future functionality and more. In addition, supported customers will be eligible for upgrades to new versions at a fairly nominal cost when they become available. Oasis intends to release a major revision on regular basis on significant feature enhancement.

OasisLIMS, fast implementation and expert support

OasisLIMS has been in use at many pharmaceutical organizations from many years and has evolved as a matured product with common pharmaceutical functional requirements specifications in place, that broadly covers pharmaceutical specific workflows, such as sample management and batch release, stability testing, instruments, standards and reagents management, and barcode enabled label printing. Accordingly the system delivered with minimal configuration changes as a standard product and masters preloaded to quickly start the project. Also, our team of experts understands the complex requirements of pharma quality control laboratory, with experience and knowledge acquired during implementation ensures 100% success in smooth deployment of system. Practically, the major activity of implementation is focused on end user training and assisting them in executing validation of system on the basis of pre-designed validation script from User Requirements, IQ/OQ/PQ, to Go-Live Release stage.

Fast Track Implementation

Typically, implementation of the project takes about 3–4 months from installation to go-live with OasisLIMS, whereas traditionally, it used to take about 12–14 months. This is due to the proven and established implementation processes and configurable user-defined templates/reports, enabling clients to be up and running quickly.

Software Validation Qualification IQ, OQ/PQ (Additional / Optional)

The IQ, OQ/PQ protocols are designed and targeted at system functional delivery. All the standard verifications and controls are included in the protocol formats. Test scripts/cases are fully documented for each process incorporated and accordingly referenced to the standard operating procedures (User Manual/SOP). Documents shipped under the validation plan include IQ/OQ/PQ, User Manual, and SOP.

Support & Update Services

Software continues to improve even after it is purchased, installed, and implemented in your lab. Oasis warranty covers the software for a certain period of months after the installation of the basic software.

To ensure that your laboratory continues to take advantage of functional advancements in LIMS, Windows, and Client/Server technologies, we strongly recommend the purchase of the Oasis Support and Update Services. Coverage entitles the user to technical support via telephone and software updates as they become available.

Training

Software is only useful if it is used properly. Multiple options are offered by Oasis for training both the LIMS administrator and the end users of the software. Oasis training is both formal and informal, so it fits the style of your organization.

Oasis offers training courses on and off-premises on a demand basis for all users under controlled conditions. Practical and hands-on sessions are included to reduce the learning curve and help users grasp the workflow quickly.

Customization and Implementation

Before the Oasis design and implementation process begins, a system administrator and backup must be designated. These staff members must have an intimate knowledge of the laboratory and be authorized to make critical decisions that influence the design of Oasis.

A few days of familiarization is an excellent investment of time, allowing effective communication of requirements to Oasis during the configuration and implementation process. This ensures a faster implementation with fewer surprises. The Oasis implementation process requires effort and commitment by both the Oasis and customer staff.